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Admin only gets done when you're exhausted
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You're trying to do it all yourself
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You start forgetting things, and tasks are falling through the cracks
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You want consistency, not last minute help
This is exactly what Online Business Manager Support is for. It's for those tradies, lawyers and small business owners who need ongoing monthly support, with the admin handled consistently so nothing gets missed and you get your freedom back to grow your business.
DOES THIS SOUND FAMILIAR?
What is the Online Business Manager Support?
It's consistent admin support that keeps your business running smoothly.
It's a monthly retainer where I step in as your behind the scenes admin support, managing your invoicing, inbox tasks, day to day admin, so you can focus on the work that makes you money.
No scrambling
No catching up
No more late nights
Just reliable support, every month.
This is perfect for the business owners who are:
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Doing admin after hours
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​You don't want to hire in-house, but you want consistent monthly support
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You feel behind on your admin
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You're ready to scale and grow your business but need to extra support to free up this time.
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​You're doing too much admin, and not enough tasks that make you money ​
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This is not for:
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Business owners who want your phones answered, and someone to act as a receptionist
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You aren't ready to hand over admin yet
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Who's it for?
WHICH PACKAGE IS RIGHT FOR ME?
1
Essentials Support - 10 hours per month
Investment of $800 per month
This includes:
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Invoicing & Follows up (through Xero)
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Email inbox support
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Client communication (via email only)
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Data entry & job/project updates
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Drafting client contracts
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Responding to general enquiries
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Light CRM updates
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2 x 30 minute meetings with me per month
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This excludes:
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Phone calls
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Social media scheduling
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Systems rebuilds
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Technical Support within your business
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Reconciliation of your books
2
Premium Support - 30 hours per month
Investment of $2,400 per month
This includes, everything listed in Essentials Support, with additional support of the following:
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Priority turn around
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Advanced cashflow monitoring for your Invoicing
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Monthly admin check-ins
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Light social media admin (project photos, team updates etc - no social media strategy)
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Workflow support as the business grows
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Invoicing & follow up support in more depth
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Proactive process improvements
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1 x 30 minute meeting with me weekly (if required)
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This excludes:
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Phone calls
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Sales support
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Technical support within your business
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Reconciliation of your books
How do I know which option I need?
If you want admin off your plate, but only have minimal amount of admin ,choose essential.
If you want proactive and more in depth support, choose premium.
Is there a minimum commitment?
This is a monthly retainer. There will be a termination notice period. However, we can discuss this further in our discovery call, and all details are listed in our contract.
Do I need a systems setup first?
Not always, but this can be added to your retainer if we decide this is required.
Can I upgrade from essential to premium at a later date?
Yes, many will often start with essentials and move to premium as they grow, or require more hands on admin support.
FAQ's
James
Tiarna is highly organised, and has been amazing in recovering our overdue Invoices.
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By having her assist with our monthly admin, i've been able to gain back so much to let me focus on growing the business.
Bronte
Tiarna has been amazing in ensuring I have the appropriate processes in place, and making sure that my customers are paying their invoices on time.
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I'd highly recomend her to anyone!
Hannah
Tiarna would be an asset to any business! She is diligent, hardworking and has a passion beyond admin, but genuinely improving your business!
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Highly recommend working with her.